KNOXVILLE – Are you drowning in health insurance information? SHIIP, the Senior Health Insurance Information Program, is a statewide initiative that helps Medicare beneficiaries evaluate and better understand coverage options. SHIIP volunteers can help seniors and their families find answers to important questions on Medicare, supplemental insurance, long-term care insurance, other health insurance issues and Medicare prescription drug coverage.


SHIIP volunteers meet with individuals who are soon to turn 65 or who have recently turned 65 and will be enrolling in Medicare for the first time, established beneficiaries curious about different coverage options that may better meet their needs, family caregivers thinking ahead for their loved one, adult children helping their parents understand Medicare choices and many other scenarios. They can also help you:

  • Clarify your Medicare benefits and rights.
  • Assess your needs so you can make informed decisions about your level of coverage.
  • Organize your medical bills, Medicare statements and file claims.
  • Find assistance from other agencies, including Medicaid, when it’s appropriate.


SHIIP volunteers offer unbiased information only and do not sell insurance.


When meeting with a SHIIP volunteer, they can help answer questions such as:

  • What kind of health insurance do I need when I retire?
  • I can’t make sense of my Medicare statements and medical bills. What should I do?
  • Is long-term care insurance a good option for me?
  • Do I need a Medicare supplement policy?
  • How can I help my parents with health insurance issues?


SHIIP volunteers meet with individuals at Knoxville Hospital & Clinics on a regular basis. For more information, to make an appointment, or become a SHIIP volunteer, please call 641-842-1488.


Knoxville Hospital & Clinics, a Critical Access Hospital serving Marion County and the surrounding area, is dedicated to providing personal, progressive quality health care with compassion.  For more information regarding this release and other happenings at Knoxville Hospital & Clinics, call the Public Relations office at (641) 842-1418 or visit