If you need these services, contact the Patient Advocate by calling 641-842-2151.

If you believe that Knoxville Hospital & Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Maggie Hamilton-Beyer, Compliance Officer
1002 S Lincoln, Knoxville, IA, 50138
Telephone: 641-842-1402
Fax: 641-842-1470
mhamiltonbeyer@knoxvillehospital.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Maggie Hamilton-Beyer, Compliance Officer, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.