Care, comfort, quality, safety.
When you are an inpatient at Knoxville Hospital & Clinics, your care is provided by our staff in the Medical/Surgical Department. The health care team provides patients of all ages with close monitoring, expert nursing care, treatment, as well as comprehensive skilled rehabilitation.
Our Medical/Surgical Department is staffed with registered nurses and nursing assistants 24 hours a day, 365 days a year. Staff are certified in cardiopulmonary resuscitation (CPR), advanced cardiovascular life support (ACLS) and telemetry.
Our Medical/Surgical Department team uses an electronic charting system, which features a computer in every patient room. Patient information is entered into the system and then shared with the patient and family in the privacy of their room.
During your hospital stay, hourly rounding, a powerful tactic to improve nursing and patient care excellence, occurs when nurses and other hospital staff members work together to check on each patient every hour and address any needs.
During the hourly rounding, you can expect to be asked:
- Are you comfortable?
- How is your pain?
- Do you need to use the bathroom?
- Do you need us to move the phone, call light, trash can, water pitcher or over-bed table within reach?
Our highly trained staff will meet your needs according to how you answered their questions.