Request A Virtual Visit with Your Primary Care Provider

Please enter your name, cell phone number, and email address below to request a virtual visit with your primary care provider or Acute Care provider.

To participate in a virtual visit, you must have a:
- My Knoxville Portal account
- Camera
- Speaker and microphone

If you do not have a My Knoxville Portal account and need to sign up, click here.

Click the red play button to the left to watch a video tutorial prior to accessing your virtual visit.
Call a scheduler for assistance weekdays from 7 a.m. to 7 p.m.

If you experience any technical issues, please call (877) 621-8014.

What You Can Be Seen For

Urgent Care

  • Cold and Flu
  • Fever
  • Cough
  • Nausea and Vomiting
  • Asthma
  • Sinus Infections
  • Headaches

Preventive Care

  • Lifestyle counseling
  • Emotional Health
  • Labs and Screenings
  • Age-appropriate screening recommendations
  • Smoking Cessation

Chronic Care

  • Asthma
  • Allergic Asthma
  • Exercise tolerance
  • Allergy testing
  • Inflammation
  • High Cholesterol
  • High Blood Pressure
  • Diabetes
  • Thyroid issues

What We Can’t See You For

  • Traumatic brain or spinal injury
  • Loss of consciousness
  • Broken bones
  • Chest pain and/or numbness
  • Lacerations
  • Vomiting or coughing blood
  • Severe burns
  • Pediatric ear infections

Schedulers are online to assist you from 7 a.m. to 7 p.m. weekdays and from 8 a.m. to 2 p.m. Saturday. Holidays excluded. Requests for appointments that are submitted after 7 p.m. during the weekday or after 2 p.m. on Saturday will be reviewed the following weekday business day. Or, you may call to schedule an appointment from 7 a.m. to 7 p.m.

PLEASE NOTE: We cannot process emergency requests through this form. If you are experiencing a medical emergency, please call 9-1-1.