Please enter your name, cell phone number, and email address below to request a virtual visit with your primary care provider or Acute Care provider.
To participate in a virtual visit, you must have a:
- My Knoxville Portal account
- Camera
- Speaker and microphone
If you do not have a My Knoxville Portal account and need to sign up, click here.
Click the red play button to the left to watch a video tutorial prior to accessing your virtual visit.
Call a scheduler for assistance weekdays from 7 a.m. to 7 p.m.
If you experience any technical issues, please call (877) 621-8014.
What You Can Be Seen For
Urgent Care
- Cold and Flu
- Fever
- Cough
- Nausea and Vomiting
- Asthma
- Sinus Infections
- Headaches
Preventive Care
- Lifestyle counseling
- Emotional Health
- Labs and Screenings
- Age-appropriate screening recommendations
- Smoking Cessation
Chronic Care
- Asthma
- Allergic Asthma
- Exercise tolerance
- Allergy testing
- Inflammation
- High Cholesterol
- High Blood Pressure
- Diabetes
- Thyroid issues
What We Can’t See You For
- Traumatic brain or spinal injury
- Loss of consciousness
- Broken bones
- Chest pain and/or numbness
- Lacerations
- Vomiting or coughing blood
- Severe burns
- Pediatric ear infections
Schedulers are online to assist you from 7 a.m. to 7 p.m. weekdays and from 8 a.m. to 2 p.m. Saturday. Holidays excluded. Requests for appointments that are submitted after 7 p.m. during the weekday or after 2 p.m. on Saturday will be reviewed the following weekday business day. Or, you may call to schedule an appointment from 7 a.m. to 7 p.m.
PLEASE NOTE: We cannot process emergency requests through this form. If you are experiencing a medical emergency, please call 9-1-1.