Knoxville Hospital and Clinics strive to be your healthcare destination, building on compassion and innovation. We are committed to faithfully providing exceptional healthcare. The values we hold true are Teamwork, Innovation, Compassion, Integrity, Service, and People-Centered.
This is a Part-Time position working Tues and Thurs 7:30am-5:30 with evening and Saturday rotations.
The Clinic Triage Registered Nurse is responsible for assisting providers to provide quality patient care. This position performs a variety of direct and indirect patient care duties and facilitates the patient’s access to the appropriate level of care by assessing the patient’s needs over the telephone.
Essential Functions
- Provide professional nursing skills in a defined outpatient clinic setting while functioning within the limits and scope of an RN license.
- Demonstrate ability to recognize and assess emergency and non-emergency needs of patient.
- Screen and respond to patient phone calls, consulting with providers to determine medical needs and directing to the Primary Care Provider as necessary.
- Assist provider with clerical/clinical functions for patients requiring chronic disease coordination.
- Act as a patient advocate by assisting with the resolution of problems, communication of patient needs and concerns to the appropriate resources.
- Initiate written, and verbal follow up communication for each encounter.
- As directed by provider, order medications for patient, and complete medication prior authorizations.
- Promote wellness and informed decisions by providing health information and prevention concepts.
- Report results and pertinent information to patients and health care team members.
- Instruct patients of preparations for tests.
- Manage patient referral loop.
- Adjust INR per protocol.
- Assist provider with procedures and rooming nurse when need arises including giving medications and injections/immunizations.
- Performs other duties as assigned.
Job Requirements
- Graduate of an accredited school of Nursing
- Current RN license in the State of Iowa
- Current BLS and Mandatory Reporter certifications
- Two years of experience in a clinic/physician office preferred
- Proficient use of computer
- Required to complete all annual competency training and maintain license and/or certification.
This is a Part Time position with eligible benefits for medical, dental, vision, retirement plan with a company match of up to 6%, flexible spending accounts, accrued vacation hours, and company paid benefits for short term and long term disability, basic employee life, and basic employee AD&D.
