Knoxville Hospital and Clinics strive to be your healthcare destination, building on compassion and innovation. We are committed to faithfully providing exceptional healthcare. The values we hold true are Teamwork, Innovation, Compassion, Integrity, Service, and People-Centered.
This is a Full-time in person position working 40 hours a week.
Implements, supports and maintains the EMR/EHR Patient Care System and other modules assuring adherence to all regulatory guidelines in relation to documentation, staff education, and monitoring. Other project support as assigned.
Essential Functions
- Uses EMR/EHR software System to set up, enter, process and analyze information and solve problems.
- Approaches problems analytically using good judgments, common sense and technical knowledge when problem solving.
- Analyzes information, applies critical thinking, and evaluates results to choose from the best solutions to solve problems.
- Works well under stress and tight schedules and remains flexible to changing systems and processes.
- Updates application databases and dictionaries as needed.
- Ensures testing of all updates/new releases for the application for which they are responsible.
- Works with all clinical departments and medical providers to assure that a consistent approach is followed throughout all clinical applications.
- Provides training/orientation to the Cerner EMR for new medical providers as needed.
- Provides effective and timely information to leaders, co-workers and clinical staff by telephone, written form email or in person during and after task completion.
- Evaluates nursing intervention outcomes, conferring with other health care team members as necessary.
- Prepares and delivers professional communication/ educational materials.
- Works with Information Technology staff to help resolve hardware and network problems impacting assigned applications, presents unresolved hardware/software to IS department for resolution.
- Participates in performance improvement activities, including quality assurance, quality monitoring and improvement efforts.
- Maintain patient confidentiality and privacy of patient records.
- Adheres to safety practices and evidence based practices.
- Accesses resources to plan and coordinate staff training.
- Required to complete all annual competency training and maintain license and / or certification.
Job Requirements
- BSN in nursing or related field preferred.
- Healthcare experience within the last 5 years preferred with two years clinical nursing experience.
- Proficiency with Microsoft Office products preferred.
- Successful background in Project Management and Implementation preferred.
- 2-4 years’ experience supporting EMR/EHR or other hospital software preferred.
- Educator experience preferred.
This is a Full-Time position and is eligible for benefits such as medical, dental, vision, flexible spending accounts, retirement plan with company match of up to 6%, company paid benefits for short term and long-term disability, employee basic life, employee basic AD&D, accrued hours for vacation and sick, and paid holidays.
